What is GI Social
GI Social is an intuitive, streamlined social media platform built for businesses, agencies and individuals to help drive meaningful engagement and results on social media. It has a suite of products that can help brands harness the power of social media through effective publishing, engagement, analytics, listening, reporting and team collaboration tools. It enables brands to simplify social management, collaborate across teams and provide an exceptional customer experience.
Overview of GI Social`s Benefits
GI Social which includes a free tier and starts as low as Rs 5 per day for a standard plan is a powerful, highly effective social media management and analytics tool. It is a great platform for businesses of any size. It enables brands to explore the full potential of digital marketing by managing multiple customer touch points on one seamless platform. Marketers can plan, execute, evaluate in one place while mapping all other customer interaction data and effectively progress in social communication.
It is designed to help you navigate easily and find the information you need fast. The platform is packed with a host of intelligent features to let brands easily build a social presence, engage with people and build lasting relationships. It gives a lot for the price when compared to other social media management tools. GI Social`s value and features are best in class for the price point. You have all the features of HootSuite, Zoho, Buffer, Sprout Social, MailChimp at less than half of the price.
What GI Social can do for you?
- It is an excellent platform to manage multiple social media platforms all in one place. It is the right management tool if you are looking for engagement, publishing, workflow features, analytics, reports and sending mailers all in one place.
- The core strengths of this tool are its well –organized integrated Inbox in a multi-columned design which makes it easy to monitor, measure, and respond to social media channels on one screen. It allows users to see all their customer messages and posts from social media, website, and email. Real-Time Notifications are enabled for all social media assets. You also have Sent/Outbox/Drafts/Competitor`s Inbox included here, making it highly efficient.
- You have fully integrated workflow management for all teams across your organization to manage sales leads/support issues/technical problems. With its intelligent –ticketing system where any post or email message can be converted into a ticket. Its team management facility is excellent where it allows users assign tasks with other team members for collaboration efforts aiding in increased communication and awareness.
- GI Social’s Website Live Chat feature allows to stay connected with your customers and interact with your visitors to strengthen your brand presence.
- Another noteworthy feature is the GI Social Analytics tool which gives insights you need to improve your business. The tool can be used to improve sales, find more visitors, track your engagement, impressions, top posts, audience demographics, and how many link clicks you received. It provides Real-Time Analytics with competitive and systematic insights to aid in taking your strategic decisions quicker.
- A highly effective feature of this tool is its creation of Custom Reports using insights from social media, emails, tickets, mailers or your competitors. It can amazingly build Advanced Reports in seconds by choosing from over 300+ metrics.
- The finest feature is the separate dashboard for studying Competitive Intelligence. Here, you can track all your competitor posts and their customers. Analyze your competitor`s strengths and weaknesses from one place and optimize your strategies accordingly.
- Another advanced aspect of this platform is that it allows you to gain insight into what your audience is talking about your brand. Track social activity across multiple channels and profiles, find potential followers and discover your brand with its social media monitoring tools.
- You have another great feature in this platform for Advanced Sentiment Analysis which helps analyze and give inputs based on the positivity of each and every message.
- With its publishing tool, you can design, schedule and post messages to multiple social platforms at one single go at any time and anywhere.
- One of the greatest benefits of using GI Social is having an E-Mail service provider handling your email marketing basics. It has all the tools you need to create emails and newsletters and send them out. You can also get your email marketing performance metrics when you need them.
- You can use this tool to generate new leads with its creative marketing campaigns feature using offer campaigns, mailers, and contests.
- A new feature integrated into this platform is a good, easy-to-use design tool to design your social media posts or mailers or any other and publish them in a seamless manner. You can also use Canva to design any of your work.