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Live Chat Software For Customer Service | Help Desk Software – GI Social
Web Chat
STAY Connected WITH YOUR Customers ALL OVER THE WORLD
THE Evolution OF Customer Service
THE Fastest way TO
HELP YOUR Customers
THERE ARE Customers Waiting ON YOUR WEBSITE
What a better way to offer them help than through a quick chat on your website?
It's way faster than email and more efficient than phone.
FIND OUT THE Location OF YOUR Visitors AND WHERE THEY're LOOKING.
Web Chat reveals who's on your website and exactly what they are doing
Features
Chat Tools
  • Template Response
  • Notification
  • Tags
  • Easy Integration
Customisation
  • Company Logo
  • Themes
  • Agent Live Status
Analytics
  • Basic Analytics
  • Agent Summary
  • Filters
  • Customised Report
Tickets
  • Private Comments
  • Ticket Timeline
  • Easy Accessibility
  • Real Time Ticketing
  • Ticket Reports
Visitor Tracking
  • Gathering Customer Data
  • Visitor's Page Information
  • Geo-Location & Device Information
  • Online Status Information
Security
  • Encryption
  • Logging in with Facebook
  • Access Restriction
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